I am the Managing Director of Delta Care Ltd.
We started Delta Care Ltd. in September 1992, when my husband and I decided to change the direction of our careers and because health care was our profession we made the decision to start New Care Services Nursing Agency.
I trained as a Registered Nurse at Lincoln County Hospital from 1973-1976 and for a few years worked in the field of Elderly Medicine. I have had a varied Nursing career in between spending time bringing up a young family.
I have experience as a Practice Nurse working for a local General Practitioner for 3 years. This gave me a feel for community care after working closely with the District Nurses.
In 1997 we were fortunate enough to take over Cornerstone, one of the longest established care services in Preston. Cornerstone has continued to provide services for clients who were with the company prior to 1997, supported by some of the original staff that joined us at the same time. The company has continued to expand and will continue to provide high-quality service to all its clients.
I am an NVQ assessor, a member of the Chartered Management Institute, and have audit training. I will continue to keep up to date with current changes in legislation and develop my professional knowledge and skills. I completed the Trainer course and in September 2009 completed PTLLS (Preparing to Teach in Lifelong Learning).
I am committed to ensuring the company I started and am proud of, continues to provide a high standard, high-quality service to a wide range of service users supported by a dedicated team of managers and well trained and skilled team of care workers.
Our Company supports equal opportunities and anti-discriminatory practices. We are committed to Dignity in Care and the Dementia initiative.
Adam BakiOperations Director
Adam BakiOperations Director
I am the Operations Director at Delta Care Ltd.
I have worked for Delta Care in a management role since 2004 however I have always been involved in the business from the start. During my time at university and college I would work in my spare time providing care for clients, so built a passion for the care sector from an early age.
I studied Business Management and went on to achieve an MSC in Information Systems at Huddersfield university where my final project was published in an international journal.
I became the operations Director in 2012 and have supported Delta Care to expand in providing home care service throughout central Lancashire, now we have 7 branches across Northwest, as well as offering residential and daycare services.
I am passionate about ensuring Delta Care remains a leading provider of care in the North West. I can be contacted at any time via email and would welcome feedback on our service.
Laura PilkingtonOperations Manager
Laura PilkingtonOperations Manager
My name is Laura and my role at Delta Care Ltd is Operations Manager.
I work closely with the directors to ensure that all locations operate to a high standard that they have worked hard to instill over the years. My journey in care began as a care Assistant in a care home. Quickly within this role I completed my level 2 and 3 in health and social care and progressed to unit manager.
In 2015 I joined Delta Care Ltd to take on the challenge of care coordinator. At this time Delta Care Ltd had 2 Domiciliary care branches and a small residential home but we managed to grow and branch out into another area and open another branch. The family culture at Delta Care Ltd and being mentored by the directors ensured that I knew this was the Company for me. Within 2 years I was encouraged to complete my NVQ Level 5 in leadership and management and also gained my Level 3 In teaching and learning.
After winning 2 new council contracts in 2018 my role changed to Project manager so I could lead the start-up of new branches. I became involved in writing tenders with the directors and my role naturally evolved to Operations Manager, supporting all 6 Domiciliary care locations, the residential home, and a nursing home. I am super hands-on! I mentor/support all employees and clients of Delta Care Ltd, looking to improve processes, client experiences and instill the family culture of Delta Care Ltd in all locations.
Muhammad ChaudhryFinance Manager
Muhammad ChaudhryFinance Manager
I am the Finance Manager at Delta Care Ltd.
As Delta Care Ltd's finance manager, I am responsible for managing every aspect of our finances. From the preparation of financial reports to overseeing credit control functions including looking after any matter that can affect the financial health of the organization.
Muhammad's role is vital to the everyday running of the company.
Muhammad is a commercially aware public finance accountant with a breadth of audit experience in different sectors including manufacturing concerns while working for an audit firm for 5 years before joining Delta Care Ltd in 2008 and now he has 10 years of experience in accountancy and finance.
Susan WilliamsManager - Charlotte House Day Care Centre
Susan WilliamsManager - Charlotte House Day Care Centre
I am Susan, the Registered Manager at Delta Care Ltd. Charlotte House Day Care Centre I started out in health and social care as a care assistant in nursing homes, and I quickly learnt this was my lifetime choice career and what I want to do for the rest of my working life.
I have worked for Delta Care for 23 years starting off as a care coordinator, then going on to management in residential care for Delta Care In 2021 I took a step down from management of the care home and came back to my original job as a care coordinator at the Preston office. In February 2022 I was offered the position of Manager at Charlotte House day centre. I absolutely love organising the themed days, parties, trip's out and activities within the centre with the support of the care team and drivers and hopefully making a difference in people's lives who otherwise may be socially isolated.
Kat NichollsRegistered Manager - Preston, Blackpool & Blackburn
Kat NichollsRegistered Manager - Preston, Blackpool & Blackburn
I am the Registered Manager of Delta Care Ltd. Blackpool and Preston Branches. My career in health and social care began in my teenage years and I found it was my vocation. I have worked in various roles in my 25-year career including senior roles, management, training and teaching health and social care qualifications, and most importantly a care worker. My approach is an open and transparent one, and I believe that being a part of a health and social care team can be one of the most rewarding careers.
I started my career in Nursing homes, as a care worker and progressed to Senior Carer and then on to Head of care for Residential clients.
As a Unit Manager in a Care home, I managed the provision of care for over 60 clients and managed a team of 30 staff.
I progressed to Qualifying as a Trainer and Assessor, and Delivered care skills and knowledge qualifications to Care Workers across the country.
From there I returned to Management. I Missed the team element and the relationships with the clients. It gives me a Huge amount of Job satisfaction.
Sanam AbbasRegistered Manager - Victoria House Residential Care Home.
Sanam AbbasRegistered Manager - Victoria House Residential Care Home.
Laura McGuinnessRegistered Manager - Trafford
Laura McGuinnessRegistered Manager - Trafford
I started working for Deltacare in March 2020 as a care assistant. I was voted employee of the month in my first month of working here for outstanding, consistency and dedication to my work. A few months in I was promoted to senior carer. In December 2020, I received Employee of the Year for my outstanding performance.
An opportunity came up for a position as a care coordinator, so I came for the interview and was offered the job.
I still continued the role similar to a senior carer, with many more duties and responsibilities.
To build on my knowledge and skills I proceeded to complete level 2 in health and social care. I feel that this really helped me in my role, I learned the key principles of safeguarding and protecting clients and staff from harm.
In October 2022 my manager announced that she would be leaving. I emailed my director and told him the reasons for my applying for the role and why I should be given the role of manager. He came and interviewed me and offered me the job straight away.
In January 2023 I was signed up to complete my level 4 health and social care. CQC completed an inspection and my registered manager interview on the same day. I passed my interview and became a registered manager and also, and we moved from requiring improvement to GOOD in our inspection.
In December 2023, I received a registered manager of the year. This was a massive achievement for me and really boosted my confidence. It really showed me what a great job I have been doing.
I was made Health and well-being leader for the whole of Delta Care.
Beverley SmithQuality and Compliance Officer
Beverley SmithQuality and Compliance Officer
I am the Quality and Compliance Officer at Delta Care Ltd. I have worked in the Health and Social Care sector for over 32 years both in residential and domiciliary care. I found this was my vocation and the career pathway I wanted to choose. I initially trained as a carer for several years and worked my way up to a care co-ordinator role and naturally moved into the position of a Registered Manager. During my career, I also had a passion for training and have been able to utilize my training skills and qualifications in my daily role, as well as standing in as a trainer if and when required.
I have a Level 5 in Health and Social Care as well as a Level 4 in Leadership and Management, Moving and Handling Train the Trainer, and numerous training courses to enable me to keep my knowledge and skills up to date.
I joined Delta Care in 2018, where I commenced as the Registered Manager for the Macclesfield branch. The Macclesfield branch was a brand-new start-up in the Cheshire East area at which time we worked extremely hard to promote Delta care's name and its reputation as to where it is today. As a manager, my ethos is to have an open and transparent relationship with the staff I support and ensure they deliver a high standard and quality of care. It is imperative the staff are supported and given the skills to fulfill their roles to the best of their ability to ensure we run a smooth and seamless operation.
In October 2022 I was given the opportunity to move into a new role as Quality and Compliance Lead to ensure that all our branches are compliant with CQC Regulations and Local Authority guidelines, as well as working in line with our own internal policies and procedures.
Kayleigh SavitskyHR Officer
Kayleigh SavitskyHR Officer
Hello, I am Kayleigh the HR officer here at Delta Care Ltd.
I work at the head office in Preston but cover all our branches and care homes. I started my HR career as an apprentice in October 2020 and have progressed over the years to HR Officer. I completed my CIPD level 3 in 2023 and by the end of June 2024 I will be level 5 CIPD qualified.
I am passionate about bettering our employee experience and I am always open to new ideas! I love learning about all thing’s employment law related which is a bit sad but means I have the expertise and knowledge to advise on most issues and if I am unsure, I will find out the answer!
I am also our activities and charity lead so I am invested in trying to do our part for local communities and charities whilst also bringing a bit of fun into work 😊 If you see my vibrant hair in any of the offices, please come and say hello.
Sidra Samah MeerCompliance Officer
Sidra Samah MeerCompliance Officer
Hi, my name is Sidra and I am the compliance officer at Delta Care Ltd.
I began working here over a year ago when I decided to pursue a career in HR. I was initially the HR Administrator and since then I have progressed onto becoming the Compliance Officer.
I am now aiming towards completing my Level 5 CIPD Beginning in this field was a massive change for me as I had previously only worked and studied in science based subjects.
Little did I know, I would fall in love with my job alongside those I work with and who I work for.
Jess Woodcock HR Admin
Jess Woodcock HR Admin
Hello, I am Jess the HR Admin here at Delta Care Ltd.
I started working in the HR department in March 2023 and since then I have learnt various aspects of HR.
My love for this job has helped me grow both personally and professionally. Before this job I was unsure of what I wanted to do in life but now I know this is the job for me!
I am passionate about my role and i look forward to my future with Delta Care. 😊
Nabeelah Mangera HR Apprentice
Nabeelah Mangera HR Apprentice
I am Nabeela and I am the HR Apprentice with Delta Care Ltd.
I started at the end of 2023 as an Apprentice in the HR department. I am working hard towards gaining my Level 3 in Business Administration whilst assisting both the recruitment and compliance officers, learning more about the business as I go.
I enjoy my job as it allows me to learn more about the different sides of the business and there's always something to do. I am excited to progress in my role with Delta Care and continue to learn and develop my skills.
My name is Stacey Stansfield, I am the registered manager for the Chorley branch and Southport branch with Delta Care.
I have been in the care industry for 10 years, I started out training to become an RGM however my passion for care was more important to me, I found being a nurse you didn't get to spend the deserved time with patients. My passion is Dementia care, I worked on a Dementia unit for 2 years, I started as a carer and soon progressed to senior carer and then unit manager.
I took the step to become a Registered Manager in 2022 for Delta Care and I can honestly say it was the best decision I have ever made. At Delta Care you can see and feel the values which is Family, we all support each other whether you are a branch in Chorley or Manchester, and I have never experienced support in this way before. As a manager you often feel pressure however with my higher management team, I am never alone they are with me every step of the way.
Customer Feedback
Review from Homecare.co.uk - Delta Care Trafford
My experience has been very good. We have had some carers who have been fantastic with my mom. We have been with Delta Care for over a year and they are better than other companies we have had in over 3 years.
Tracy O (Daughter of Client)
Registered Address: Charlotte House, 17 Charlotte Street, Preston, Lancashire, PR1 3RE
Registered in England | Company Number: 03224064